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Privacy Policy Statement

DES APPLIANCE, INC. (“the Corporation”) values your data privacy.  Please be informed of the policies followed by the Corporation as detailed in the following statements.

WHAT MAY THE CORPORATION DO WITH YOUR PERSONAL DATA?

To process customer orders, approve credit applications or both, DES APPLIANCE , INC. will process the following categories of personal information, among others:

    1. -Contact information such as name, address, e-mail address and contact numbers;
    2. -Payment information and payment history;
    3. -Credit information;
    4. -Order information and order history;
    5. -Comments and feedback regarding products and services provided by DES APPLIANCE, INC.;
    6. -Survey-related information that will allow DES APPLIANCE, INC. to improve its customer services

 

DES APPLIANCE, INC. reserves the right to refuse processing of purchase orders, disapprove credit applications, or both if customer expressly refuses to authorize the Corporation to process the latter’s personal information.

HOW DOES DES APPLIANCE, INC. PROCESS YOUR PERSONAL INFORMATION?

In order to provide our customers with the best possible products and customer service, we use the information gathered to do any or all of the following acts:

    1. -To improve the website, social media accounts and overall customer experience;
    2. -To process customer orders and survey results which may include communication from DES APPLIANCE, INC. to customers using the personal information provided;
    3. -To properly handle and resolve customer queries and complaints;
    4. -To inform customers of promotions and special deals;
    5. -To use location-related services to show the nearest branch to the customer’s current location
      or company activities based on customer’s location;
    6. -To share anonymous or aggregated information to the Corporation’s affiliates and suppliers solely for the purpose of improving customer satisfaction. DES APPLIANCE, INC. will never sell, barter or exchange your personal information to a third party;
    7. -To share anonymous or aggregated information to the Corporation’s affiliates and suppliers solely for the purpose of improving customer satisfaction. DES APPLIANCE, INC. will never sell, barter or exchange your personal information to a third party;
    8. -To share information in compliance with any legal requirement with government regulatory agencies such as the Bureau of Internal Revenue (BIR), Land Transportation Office (LTO), Department of Trade and Industry (DTI), among others;
    9.  

Please note that Republic Act No. 10173, also known as the Data Privacy Act of 2012, issued by the National Privacy Commission in August 2012 provides the complete guidelines on the implementation of this law. DES APPLIANCE, INC. shall continue to process the personal, sensitive, and privileged information of its clients in accordance with applicable laws and regulations for lawful purposes only.

DATA RETENTION

DES APPLIANCE, INC. only keeps your information while you are a customer unless it is necessary to keep such information longer to fulfill the purposes for which it was collected or for legitimate business or legal purposes such as, but not limited to, security, fraud prevention, or financial recordkeeping. Our retention schedule is available upon written request. The Corporation has also established secure procedures to properly dispose of files that contain your information whether in physical or electronic form.

UPDATES TO OUR PRIVACY POLICY STATEMENT

We may update our Privacy Policy Statement at any time without prior notice.

WHAT IS YOUR ROLE AS A DATA SUBJECT?

By using our website and other related services, you signify that you have accepted this policy. If you disagree, please discontinue the use of our website and other related services.  Continued use of the website and other related services even with any change of our privacy policy signifies your acceptanceof any change.

FOR DATA PRIVACY INQUIRIES

If you have any questions or concerns about this Privacy Policy or DES APPLIANCE, INC.’s use of your personal information, you may contact dataprotectionofficer2022@gmail.com.

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